Privacy Policy
Last updated: 24 July 2026
Gutter Revival WA (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, why we collect it, and what we do with it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What We Collect
We only collect information you give us, and only what we need to quote and carry out work:
- Your name, phone number and email address
- The address or suburb of the property to be cleaned
- Details about the property and the work you are enquiring about
- Any other information you choose to include in an enquiry
Our website also collects standard technical information such as your IP address, browser type and the pages you visit. This is used to keep the site working and secure, and to understand which pages people find useful.
How We Use It
- To respond to your enquiry and provide a quote
- To schedule, carry out and invoice work you have booked
- To send you before-and-after photographs of completed work
- To contact you about a job in progress or a booking
- To meet our legal, insurance and record-keeping obligations
We do not sell your personal information. We do not share it with third parties for marketing. We will not add you to a mailing list because you asked for a quote.
Who We Share It With
We share personal information only where it is necessary: with our web hosting and email providers who store it on our behalf, with our insurer or legal advisers if a claim or dispute arises, and where we are required to by law. Where a job involves a strata manager, agent or building manager who engaged us, we will communicate with them about that job.
Storage and Security
Enquiries submitted through this website are stored on our web hosting in Australia and emailed to us. We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No system is perfectly secure, and we cannot guarantee the security of information transmitted over the internet.
We keep records for as long as we need them for the purpose they were collected and to meet our legal and insurance obligations, after which we destroy or de-identify them.
Cookies
This website uses cookies to make the site work correctly and to remember your preferences. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.
Accessing and Correcting Your Information
You can ask us what personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. Contact us at info@gutterrevivalwa.com.au or on 0404 080 899 and we will respond within a reasonable time. There is no charge for making a request.
Complaints
If you believe we have mishandled your personal information, contact us first and we will try to resolve it. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to This Policy
We may update this policy from time to time. The current version is always on this page with the date it was last updated.
Contact Us
Gutter Revival WA
Phone: 0404 080 899
Email: info@gutterrevivalwa.com.au